Cloud Telephony

A Cloud based or VoIP phone system can help your businesses no matter the size

As part of a business phone systems contract review, our team can support your organisation to explore how a VoIP (Voice over Internet Protocol) phone system may support your growth.

Boost Sales and Efficiency

• Never Miss a Lead: A cloud-based auto attendant ensures calls are answered during busy periods or outside business hours, maximizing sales opportunities

• Streamlined Communication: Voicemail to email conversion keeps your team informed and responsive to inquiries

• Data-Driven Decisions: Gain valuable insights into call volume and staff activity to optimize staffing levels and identify sales trends

Enhance Customer Service

• Self-Service Options: Automated responses to FAQs empower customers to find answers quickly, freeing up your team for complex issues

• Smart Call Routing: Effortless call forwarding to the right department ensures customers reach the appropriate representative

Empower a Remote Workforce

• Location Independence: Employees can work from anywhere with an internet connection, fostering flexibility and productivity

• Seamless Collaboration: Cloud-based systems enable efficient call forwarding, conferencing (including video), and call recording for remote teams

Support Business Growth

• Scalability Made Easy: Effortlessly connect multiple offices and franchises with your cloud phone system, facilitating seamless multi-site expansion

• Cost-Effective Communication: Leverage internet-based calls and international calling options to potentially save on traditional phone service costs

Strengthen Your Brand

• Professional Image: Create customized on-hold messages, welcome greetings, and informative announcements to enhance your brand image.